Frequently Asked Questions

1. General

Q: What is ETV Win?

ETV Win is an online streaming platform offering a wide range of Telugu content from ETV Network channels and original web series.

Q: Is the app free?

ETV Win offers both free and paid content. You can enjoy many programs without a subscription, while premium content requires a paid plan.

2. Subscription

Q: How do I subscribe to ETV Win?

You can subscribe through the mobile app (Android/iOS) or web platform using payment methods like UPI, net banking, credit/debit cards, etc.

Q: What plans are available?

Q: Can I cancel my subscription?

You may cancel at any time. However, no refunds will be issued for the current billing cycle.

3. Content & Streaming

Q: What kind of content is available?

You can watch TV serials, game shows, reality shows, movies, and exclusive web series in Telugu.

Q: Can I download videos?

Yes, certain content is available for offline viewing in the mobile app.

Q: What quality can I stream?

Streaming quality adjusts automatically based on your internet connection. You may also manually set quality from the player settings.

4. Technical

Q: Which devices are supported?

Q: I forgot my password. What should I do?

Click on "Forgot Password" on the login page and follow the instructions to reset it.

5. Support

Q: How do I contact customer support?

You can reach us via the Help section in the app or email support@etvwin.com.